Privacy policy

CORNVEN® Privacy Policy

Last updated: August 30, 2026

CORNVEN® operates this online store and website, including all related information, content, features, tools, products, and services, in order to provide you, our customer, with a curated shopping experience (the “Services”).

Our online store is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy explains how CORNVEN® collects, uses, processes, stores, and discloses your personal information when you visit or use our website, make a purchase or other transaction through the Services, create an account, subscribe to our communications, or otherwise interact with us.

If there is any conflict between our Terms of Service and this Privacy Policy regarding the collection, processing, use, or disclosure of personal information, this Privacy Policy will apply.

Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have read and understood how your personal information is handled as described in this Privacy Policy.

1. Personal Information We Collect or Process

“Personal information” means information that identifies you or can reasonably be linked to you or another individual. It does not include information that has been collected anonymously or de-identified so that it can no longer reasonably identify you.

Depending on how you interact with the Services, where you reside, and as permitted or required by applicable law, we may collect or process the following categories of personal information:

  • Contact information, including your name, billing address, shipping address, phone number, and email address.
  • Payment and financial information, including payment method, payment confirmation, transaction details, and other information necessary to process your payment. Payment card information may be processed directly by Shopify or our authorized payment service providers.
  • Account information, including your username, password, preferences, settings, and other account-related information.
  • Transaction and shopping information, including products you view, add to your cart or wishlist, purchase, return, exchange, or cancel, as well as your transaction history.
  • Communications with us, including information you provide when contacting customer service, submitting an inquiry, requesting a return or refund, or otherwise communicating with CORNVEN®.
  • Device and technical information, including information about your device, browser, network connection, IP address, and other online identifiers.
  • Usage information, including information about how and when you access, browse, navigate, and interact with the Services.
  • Marketing preferences, including your preferences regarding promotional emails, newsletters, and other marketing communications.

2. Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you, including when you place an order, create an account, subscribe to communications, contact us, participate in promotions, or otherwise provide information to us.
  • Automatically through the Services, including through your device, browser, cookies, pixels, and similar technologies when you visit or interact with our website.
  • From Shopify and our service providers, including payment processors, logistics providers, analytics providers, customer service providers, cloud service providers, and other parties that assist us in operating our business.
  • From our business, advertising, or marketing partners and other third parties, where permitted by applicable law.

3. How We Use Your Personal Information

Depending on your interaction with CORNVEN®, we may use your personal information for the following purposes:

Providing and Improving the Services

We may use your personal information to:

  • Process and confirm orders
  • Process payments
  • Arrange packing, fulfillment, and delivery
  • Provide order status and shipping notifications
  • Process returns, exchanges, and refunds
  • Maintain and manage customer accounts
  • Remember your preferences
  • Provide customer support
  • Manage loyalty or membership programs, where applicable
  • Recommend products that may be relevant to you
  • Improve our website, products, services, and shopping experience

Marketing and Advertising

Subject to applicable law and your communication preferences, we may use your information to:

  • Send newsletters, promotions, product updates, and other marketing communications
  • Provide personalized product recommendations
  • Measure the effectiveness of advertising and promotional campaigns
  • Display relevant advertising on our Services or third-party platforms

You may unsubscribe from promotional emails at any time by using the unsubscribe link provided in the relevant email.

Security and Fraud Prevention

We may use personal information to:

  • Authenticate customer accounts
  • Protect transactions
  • Detect and investigate suspected fraud
  • Prevent illegal, malicious, unsafe, or unauthorized activities
  • Protect CORNVEN®, our customers, creators, partners, and other parties

If you create an account, you are responsible for maintaining the confidentiality and security of your login credentials.

Communicating With You

We may use your information to:

  • Respond to inquiries
  • Provide customer support
  • Contact you regarding orders, returns, refunds, delivery, or account matters
  • Provide important notices regarding our Services or policies

Legal and Regulatory Purposes

We may process information when necessary to:

  • Comply with applicable laws and regulations
  • Meet tax, accounting, and record-keeping requirements
  • Respond to lawful requests from government authorities
  • Establish, exercise, or defend legal rights
  • Investigate or enforce potential violations of our Terms of Service or other policies

4. How We Disclose Personal Information

We may disclose personal information where reasonably necessary to operate our Services, including:

  • Shopify, which hosts and supports our online store.
  • Payment service providers, for processing payments, refunds, and transaction verification.
  • Logistics and delivery providers, where necessary to deliver your order or process returns.
  • Technology and service providers, including website hosting, cloud storage, analytics, customer support, security, and IT providers.
  • Marketing and advertising partners, where permitted by applicable law and subject to your privacy choices.
  • Professional advisers, such as accountants, legal advisers, or other professional service providers where reasonably necessary.
  • Government authorities or other parties, where disclosure is required by applicable law or valid legal process.

We may also disclose information in connection with a merger, acquisition, restructuring, financing, sale of assets, insolvency, or other business transaction.

Where you specifically direct, request, or consent to disclosure to another party, we may disclose the relevant information in accordance with your request.

5. Relationship With Shopify

The CORNVEN® online store is hosted by Shopify.

Shopify collects and processes personal information regarding your access to and use of our Services in order to provide and improve its services and the shopping experience.

Information submitted through our Services may therefore be transmitted to and processed by Shopify and its service providers, including parties located outside the country or region in which you reside.

CORNVEN® may also use Shopify features that use information from your interactions with our store and, where applicable, interactions with Shopify or other merchants to improve functionality, analytics, fraud prevention, personalization, or advertising.

In circumstances where Shopify independently determines how personal information is processed for its own purposes, Shopify is responsible for that processing in accordance with its applicable privacy policies.

You can learn more through the Shopify Consumer Privacy Policy and manage certain privacy rights through the Shopify Privacy Portal.

6. Cookies and Similar Technologies

Our website and Shopify may use cookies, pixels, local storage, and similar technologies to operate and improve the Services.

These technologies may be used to:

  • Keep the website functioning properly
  • Remember your cart and preferences
  • Maintain account sessions
  • Understand website usage and performance
  • Measure advertising effectiveness
  • Prevent fraud and improve security
  • Personalize content and advertising where permitted

Depending on your location and applicable law, you may have options to control certain cookies or tracking technologies through your browser, device, or privacy settings made available through the Services.

7. Third-Party Websites and Links

The Services may contain links to websites, social media platforms, or other online services operated by third parties.

If you follow a link to a third-party service that is not controlled by CORNVEN®, we recommend reviewing that party’s privacy policy and terms.

CORNVEN® is not responsible for the privacy, security, accuracy, or practices of third-party websites or services that we do not control.

8. Children's Privacy

The Services are not specifically directed toward children.

We do not knowingly collect personal information from children in violation of applicable law.

If you are a parent or legal guardian and believe that a child has provided personal information to us without appropriate authorization, please contact us using the details below so that we can review and, where appropriate, delete the information.

9. Security and Retention of Your Information

CORNVEN® takes reasonable administrative, technical, and organizational measures to protect personal information.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

  • Provide the Services
  • Maintain your account
  • Fulfill orders and provide customer support
  • Maintain transaction, tax, and accounting records
  • Resolve disputes
  • Prevent fraud
  • Comply with legal obligations
  • Establish, exercise, or defend legal claims

Different categories of information may therefore be retained for different periods.

10. Your Rights and Choices

Depending on applicable law and where you reside, you may have certain rights regarding your personal information, including:

  • Right to access or know: You may request information about personal information we hold about you.
  • Right to correction: You may request correction of inaccurate or incomplete personal information.
  • Right to deletion: In applicable circumstances, you may request deletion of personal information.
  • Right to portability: Where applicable, you may request a copy of certain personal information in a portable format.
  • Right to withdraw consent: Where processing is based on consent, you may withdraw that consent, subject to applicable law.
  • Marketing preferences: You may unsubscribe from promotional emails using the unsubscribe link contained in those communications.

These rights are not absolute and may be subject to exceptions under applicable law, including legal obligations requiring us to retain certain transaction or accounting information.

We may need to verify your identity before processing certain requests.

We will not unlawfully discriminate against you for exercising applicable privacy rights.

For privacy rights relating specifically to information processed independently by Shopify, you may also use the Shopify Privacy Portal.

11. International Transfers

Because CORNVEN® uses Shopify and other technology, payment, analytics, and service providers, your personal information may be transferred, stored, or processed outside Taiwan or outside the country in which you reside.

Where required by applicable law, appropriate safeguards or legally recognized transfer mechanisms will be used for international transfers of personal information.

12. Complaints

If you have any questions or concerns about how CORNVEN® handles your personal information, please contact us using the information provided below.

Where applicable, you may also have the right to submit a complaint to the competent privacy or data protection authority in your jurisdiction.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, Services, technologies, legal requirements, or other operational reasons.

When we make changes, we will publish the updated Privacy Policy on this website and revise the “Last updated” date above.

Where required by applicable law, we will provide additional notice of material changes.

14. Contact Us

If you have questions regarding this Privacy Policy, our privacy practices, or would like to exercise an applicable privacy right, please contact us:

CORNVEN®
Email: visionverse.it@gmail.com
Phone: +61 466 063 046
Address: 6F.-1, No. 25, Nong'an St., Zhongshan Dist., Taipei City 10491, Taiwan


CORNVEN® 隱私權政策

最後更新日期:2026年8月30日

CORNVEN® 營運本線上商店及網站,包括相關資訊、內容、功能、工具、商品及服務,旨在為消費者提供經過策選的購物體驗(以下統稱「本服務」)。

CORNVEN® 線上商店使用 Shopify 提供之電子商務服務及相關技術。

本隱私權政策說明當您瀏覽或使用本網站、購買商品、進行其他交易、建立帳戶、訂閱資訊或以其他方式與 CORNVEN® 互動時,我們如何蒐集、使用、處理、保存及揭露您的個人資料。

如本隱私權政策與服務條款就個人資料之蒐集、處理、利用或揭露事項有所衝突,以本隱私權政策為準。

請仔細閱讀本隱私權政策。當您存取或使用本服務時,即表示您已閱讀並了解本政策所說明之個人資料處理方式。

一、我們蒐集或處理的個人資料

本政策所稱「個人資料」,係指可直接識別您,或可合理與您或其他自然人產生連結之資訊。不包括已匿名化或去識別化,且無法合理識別特定個人之資料。

依您使用本服務之方式、所在地區及適用法律,我們可能蒐集或處理以下資料:

  • 聯絡資料:姓名、帳單地址、配送地址、電話號碼及電子郵件地址。
  • 付款及財務資料:付款方式、付款確認、交易資訊及完成付款所需之其他資料。信用卡等付款資訊可能由 Shopify 或我們授權之付款服務供應商直接處理。
  • 帳戶資料:使用者名稱、密碼、偏好設定及其他帳戶相關資訊。
  • 交易及購物資料:您瀏覽、加入購物車、加入願望清單、購買、退貨、換貨或取消之商品,以及歷史交易紀錄。
  • 與我們的通訊內容:包括客服詢問、退換貨及退款申請,以及您主動向 CORNVEN® 提供的其他資訊。
  • 裝置及技術資料:包括裝置、瀏覽器、網路連線、IP位址及其他線上識別資訊。
  • 使用資訊:包括您存取、瀏覽及使用本服務之方式與時間。
  • 行銷偏好:包括您對電子報、優惠資訊及其他行銷通訊之選擇。

二、個人資料來源

我們可能透過以下方式取得您的個人資料:

  • 直接由您提供:例如下單、建立帳戶、訂閱資訊、聯絡客服、參加活動或以其他方式向我們提供資料。
  • 透過本服務自動取得:例如您瀏覽網站時,透過裝置、瀏覽器、Cookie、像素及類似技術所產生之資訊。
  • Shopify及服務供應商:包括付款服務、物流、網站分析、客服、雲端及其他協助我們營運之服務提供者。
  • 合作夥伴、廣告/行銷合作方或其他第三方:於適用法律允許範圍內取得。

三、我們如何使用您的個人資料

提供及改善服務

我們可能使用您的個人資料以:

  • 處理及確認訂單
  • 處理付款
  • 安排包裝、出貨及配送
  • 提供訂單及物流通知
  • 處理退貨、換貨及退款
  • 建立及管理會員帳戶
  • 記錄您的偏好
  • 提供客戶服務
  • 管理會員或忠誠計畫
  • 提供可能符合您興趣的商品推薦
  • 改善網站、商品、服務及購物體驗

行銷及廣告

在適用法律及您的通訊偏好允許範圍內,我們可能使用您的資料:

  • 發送電子報、優惠、商品資訊及其他行銷內容
  • 提供個人化商品推薦
  • 衡量廣告及行銷活動成效
  • 於本服務或第三方平台提供相關廣告

您可隨時透過行銷電子郵件中的取消訂閱功能停止接收推廣郵件。

安全及防止詐欺

我們可能使用個人資料以:

  • 驗證帳戶
  • 保護交易安全
  • 偵測及調查疑似詐欺
  • 防止非法、惡意、不安全或未經授權之活動
  • 保護 CORNVEN®、消費者、合作創作者及其他相關方

如您建立帳戶,您有責任妥善保管登入資料。

與您聯絡

我們可能使用您的資料:

  • 回覆詢問
  • 提供客服
  • 就訂單、配送、退換貨、退款或帳戶事項與您聯絡
  • 提供本服務或政策相關的重要通知

法律及法規目的

我們亦可能於必要時處理您的資料,以:

  • 遵守適用法律及法規
  • 履行稅務、會計及紀錄保存義務
  • 回應政府機關依法提出之要求
  • 建立、行使或維護法律權利
  • 調查或處理違反服務條款或其他政策之情形

四、我們如何揭露個人資料

為提供及營運本服務,我們可能於必要範圍內向下列對象提供相關資料:

  • Shopify:提供及支援本線上商店之電子商務平台。
  • 付款服務供應商:處理付款、退款及交易驗證。
  • 物流及配送業者:完成商品配送及退貨。
  • 技術及服務供應商:例如雲端服務、網站分析、客服、資訊安全及IT服務。
  • 行銷及廣告合作夥伴:於法律允許且符合您的隱私選擇之情況下。
  • 專業顧問:包括必要之會計師、律師或其他專業服務提供者。
  • 政府機關或其他依法有權取得資料者:於法律要求或有效法律程序下提供。

如涉及合併、收購、重組、融資、資產出售、破產或其他企業交易,我們亦可能依法提供必要資料。

如您明確要求、指示或同意我們向第三方提供資料,我們亦得依您的要求進行。

五、與 Shopify 的關係

CORNVEN® 線上商店由 Shopify 提供平台服務。

Shopify 為提供及改善相關服務與購物體驗,可能蒐集及處理您存取及使用本服務之相關個人資料。

因此,您透過本服務提交的資訊可能傳輸予 Shopify 及其服務供應商,並可能於您所在地以外的國家或地區進行處理。

CORNVEN® 亦可能使用 Shopify 提供之分析、安全、防詐欺、個人化或廣告等功能。

在 Shopify 為其自身目的獨立決定個人資料處理方式之情況下,相關資料處理由 Shopify 依其適用之隱私權政策負責。

您可參閱 Shopify Consumer Privacy Policy 了解更多資訊,並可透過 Shopify Privacy Portal 管理部分隱私權利。

六、Cookie及類似技術

本網站及 Shopify 可能使用 Cookie、像素、本機儲存及其他類似技術,以提供及改善本服務。

相關技術可能用於:

  • 維持網站正常運作
  • 記錄購物車及偏好
  • 維持帳戶登入狀態
  • 分析網站使用及效能
  • 衡量廣告效果
  • 防止詐欺及提升安全性
  • 在法律允許範圍內提供個人化內容及廣告

依您的所在地及適用法律,您可能可以透過瀏覽器、裝置或本服務提供的隱私設定管理部分 Cookie 或追蹤技術。

七、第三方網站及連結

本服務可能包含第三方網站、社群平台或其他線上服務之連結。

如您前往並非由 CORNVEN® 控制之第三方服務,我們建議您另行閱讀該第三方之隱私權政策及使用條款。

對於我們無法控制之第三方網站或服務,其隱私、安全、資訊準確性或營運方式,CORNVEN® 不負相關責任。

八、兒童隱私

本服務並非特別以兒童為主要使用對象。

我們不會在違反適用法律之情況下故意蒐集兒童之個人資料。

如您為父母或法定監護人,並認為兒童在未取得適當授權之情況下向我們提供個人資料,請透過下方聯絡方式與我們聯絡,我們將進行確認並於適當情況下刪除相關資料。

九、資料安全與保存

CORNVEN® 採取合理之行政、技術及組織措施保護個人資料。

然而,任何資料傳輸或儲存方式均無法保證絕對安全。

我們僅於達成本政策所述目的所合理必要之期間保存個人資料,包括:

  • 提供本服務
  • 維護會員帳戶
  • 完成訂單及提供客服
  • 保存交易、稅務及會計紀錄
  • 解決爭議
  • 防止詐欺
  • 履行法律義務
  • 建立、行使或維護法律權利

不同類型資料之保存期間可能有所不同。

十、您的權利與選擇

依您的所在地及適用法律,您可能享有下列部分或全部權利:

  • 查詢/存取權:請求查詢我們所持有之您的個人資料。
  • 更正權:要求更正不正確或不完整之資料。
  • 刪除權:於適用情況下要求刪除您的個人資料。
  • 資料可攜權:於適用情況下要求取得特定個人資料之副本。
  • 撤回同意:如資料處理係基於您的同意,您可依法撤回該同意。
  • 行銷選擇:可隨時透過電子郵件中的取消訂閱功能停止接收行銷郵件。

上述權利並非絕對,並可能受到法律規定之例外限制,例如 CORNVEN® 依法仍須保存部分交易、稅務或會計紀錄。

為保護您的資料安全,我們可能於處理特定申請前要求驗證您的身分。

我們不會因您依法行使個人資料權利而對您進行違法之差別待遇。

如涉及 Shopify 獨立處理之資料,您亦可透過 Shopify Privacy Portal 行使相關權利。

十一、跨境資料傳輸

由於 CORNVEN® 使用 Shopify 及其他技術、付款、分析、物流或服務供應商,您的個人資料可能被傳輸、儲存或處理於台灣或您所在地以外的國家或地區。

如適用法律要求,我們將採取適當保障措施或依法認可之跨境資料傳輸機制。

十二、申訴

如您對 CORNVEN® 處理個人資料之方式有任何問題或疑慮,請透過下方聯絡方式與我們聯絡。

依您所在地之適用法律,您亦可能有權向當地主管機關或資料保護機關提出申訴。

十三、本政策之變更

我們可能因營運方式、服務內容、技術、法律或法規要求之變更,不定期更新本隱私權政策。

更新後之版本將公布於本網站,並同步更新頁首之「最後更新日期」。

如法律要求,我們亦將就重大變更另行提供適當通知。

十四、聯絡我們

如您對本隱私權政策、CORNVEN® 個人資料處理方式有任何問題,或希望行使適用之個人資料權利,請聯絡:

CORNVEN®
電子郵件: visionverse.it@gmail.com
電話: +61 466 063 046
地址: 台灣台北市中山區農安街25號6樓之1,10491